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Accounting Specialist – Weston, WI

Sutton Transport is seeking an experienced, energetic, driven and results-oriented Accounting Specialist. This utility position includes both accounts receivable, billing and collections responsibilities. Duties include assisting with receipt and processing of customer payments, analysis and resolution of billing issues, and collection of outstanding accounts receivable resulting in a reduction of accounts receivable delinquency.

Key Responsibilities

Collections:

• Collecting AR dollars on delinquent accounts per company policy
• Make outbound collection calls in a professional and timely manner while keeping and improving customer relations
• Facilitate resolution of customer billing issues
• Update customer information
 Recording all customer call details
 Verify and update customer contact information including names, titles, email address, and telephone numbers
 Confirm setup and validate automated scheduled bi-monthly excel reports
 Confirm setup and validity of customer profiles to include a valid email for timely delivery of customer invoices
• Providing documentation to customers per their request including BOLs and PODs

Accounts Receivable:

• Processing payments through ACH, Syncada, lockbox, checks and credit cards
• Maintaining accounts receivable accounts and records
• Investigating and resolving any irregularities or inquiries
• Assisting with general financial management and analysis
• Maintaining a high level of accuracy
• Supplying excellent customer service internally and externally
• Developing and strengthening relationships with customers

Billing:

• Work with customers to understand billing issues and make the necessary adjustments
• Prepare and process billing adjustments in a timely manner
• Analyze billing issues to determine opportunities for process improvements
• Ensure compliance with established company revenue recognition and billing procedures
• Review and update customer records to accommodate billing delivery
• Update billing information on customer portals when necessary

Qualifications

• Degree in an accounting or finance is preferred
• Previous experience in billing, collections, or related field
• Self-starter that works independently
• Excellent communication skills both orally and written
• An ability to prioritize and manage expectations
• A keen eye for detail and accuracy
• Proficiency with Microsoft Office including Excel
• McLeod software experience a plus

Full benefits Package

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